the -13 Power downstream figure is far too low, should be -7 to +7. a month ago. Enter your postcode and select whether you’re testing a home or work connection. 01. Forum; Apps. Simply tap ‘Start’ to run a speed test and get an accurate reading of your broadband. Now on Virgin Media (50Mb/Cable) Was with Be * Un Limited and before that Z e NRe-run the Virgin Media Speed test on your personal computer and your mobile to see how the speedtest results compare between the 2 devices. Visit. Find out if you're getting the superfast or ultrafast fibre Virgin, Sky, BT, EE, PlusNet and TalkTalk and other providers promise on your desktop or mobile. Hi all I was told to check my internet 50Mb connection by going to Speed test. I noticed that when downloading from news servers (giganews) speed flactuates and sometimes connection re-sets to 0. I'm currently using a wifi range extender connected to my PC. . in Speed 5 hours ago; Relocate Virgin Media Router in QuickStart, set up and connections yesterday; slow ethernet speeds in Speed yesterday; STILL not connected in QuickStart, set up and connections Tuesday; I want the pods but the connect apps lies in Networking and WiFi Monday The speed test was marginally slower, struggling at times to reach full 50Mb on my MacBook on 100Mb ethernet compared to being directly wired into the modem at 1 Gb ethernet. Hey all, On the 500M package and getting (at best) 90MB download, upload seems OK at 50MB. Find great offers from BT, Virgin Media, Sky, NOW, Vodafone and more. It's certainly got you hot under the collar, as most of the 80+ comments -- plus the search terms you're using to find the article in the. You can test the performance of your broadband connection between your device and the Internet by using a speed test site. 19-02-2009, 14:11. I have just had the Virgin 50MB service installed and although it downloads files fast enough, general web browsing is slower than with my 6MB ADSL connection. Quite frankly since Ntl became/merged into Virgin Media, my service has been poor. net app from the app store for your mobile device. 50MB Users and their speed test results. 85 per month for the fibre service so I am going with Virgin 50Mb service and. 8 KB/sec transfer rate) 1378 kbps (172. Thus your line has to only burst to a good speed to get a good result. It will also tell you if you have a good or bad connection. 85 per month for the fibre service so I am going with Virgin 50Mb service and. co. This is when I pointed out that is still nowhere close to 50mb and he replied "It's a small download test, the speed picks up for big downloads". 21Mb is the maximum you can get for uploads from a major national provider (see Virgin Media), and that's more than plenty for most of us. Was very happy with download speeds between 1. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). 2. Hello all, Anyone got the 50mb Virgin Media broadband service? If so, do you know if there is any throttling on the line during peak hours?"Which is completely irrelevant to when the upgrades may go live" [sarcasm mode on]No really?[sarcasm mode off] I was asking for a few reasons one being to help give a time scale. The test provides a set of results that can be compared against the. Cable Forum > Virgin Media Services > Virgin Media Internet Service > 50MB speed test different results. Vendor Voice. Registration is fast, simple and absolutely free so please join our community. Up to 3 WiFi Pods if needed. 3 KB/sec transfer. Hi all, Had this installed a few of hours ago. 3 stars. comments sorted by Best Top New Controversial Q&A Add a CommentFor Virgin Media you get 3Mb on the slowest VIVID 50 deal (50Mb average download speed), rising to 21Mb on the VIVID 300. Re: Upload speed increased - officially announced & 50MB STM [ re: deleted ] [ link to this post ] I woke up today, went to work, remotely logged into my PC back home, checked my torrent list, almost missed the fact that I was uploading at about 600k/s. And then, you will uncover your jitter, latency, upload speed, download speed, and your ISP name and location. So the upload increases have been confirmed and there is a mention of the 50Mb STM, which if Ive read correctly only affects the upload and not the download, plus it will reduce the upload speed when capped back to more than you get now anyways!Understanding broadband speeds and download times has never been easier with our download speed calculator. I’ve been emailed about the upgrades and been upgraded to 250 but only getting up to 100MB on. It involves small data files, an internet connection, and test servers. This turned out to be because wifi rarely gets to full speed. My Virgin Media App. Speed test the service to a Router mode Hub (3/4/5) + your device with the link below. Check the internet speed in your area & determine the actual broadband speed provided by your ISP. i'm on 50 meg aswell. The best times to game online or make big downloads, for example, would be when connection is fastest. Our free internet speed test checks your broadband speed in an instant. How is this possible?Virgin Media has trialled 100Mbps upload speeds before, both as part of their earliest 2. The Vista laptop drops down to 20Mb (even worse!). At the scheduled time, your provider will connect a network monitoring tool like iperf to the end of your leased line. For just £45 a month, the ‘ Big Kahuna ’ bundle makes the most of the unrivalled power of Virgin Media’s network by boasting 152Mb broadband, twice as fast as any other service of scale. I don't work for Virgin Media. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. It revealed plans to test the testers last month. • Connected with many devices at the same time and doing multiple tasks at the same, may impact the internet speed, such as Streaming 4k Ultra high definition video, Large Files Download, gaming, etc. Check your internet speed with our free broadband speed test. 9. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. . 0Mb 50Mb 100Mb 150Mb. Virgin media 50mb [link to this post] I'm just posting here to warn you about the business practices of Virgin media. I'm considering joining Virgin Media for the 50Mb, but since I'm doing this only because I need a better speed to my server in the US, I was wondering if the line to the US even comes close to the speed you get within UK and Europe. This test is designed for users on broadband connections in the UK from free Wi-Fi in a cafe through to Gigabit Fibre to the Home, for those abroad the test will still work but take into account that international connectivity will affect the result. Percentage of Speed Tests in Speed Range; Internet Speed Range Virgin Media54Mbps Fibre Broadband. Go to Speedtest. g. This is when I pointed out that is still nowhere close to 50mb and he replied "It's a small download test, the speed picks up for big downloads". The speed from the hub to your devices will vary greatly depends on your devices, distance, wall material in the house, etc. Today we offer four multi award-winning services - fibre broadband, TV, mobile and home phone. The channels used show frequencies in the 1GHz region, so it looks like a 1Gbps connection has been. He then quickly left. Available with M50 broadband or faster. With speeds across the planet increasing, and the demand for content at the click of the finger tips for many consumers, Virgin Media continue to be market leader for Broadband Speeds by increasing their 3 main levels of service to 50Mb, 100Mb and 152Mb. Home Phone. Step 1: Hold down the Option (Alt) ⌥ key (to the left of the space bar), whilst clicking the WiFi icon in the top right of your screen. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. Registration is fast, simple and absolutely free so please join our community. It allows you to check the downloading and uploading speeds of your internet. Chart showing the average download speeds across tests carried out by users of the broadband. By following the optimization tips and troubleshooting common issues, you can ensure a seamless online experience. 85 per month for the fibre service so I am going with Virgin 50Mb service and. Finally got notes added to my account which. I've just got Virgin Media XXL (50Mb/s) installed today on Saturday 21 March. Virgin Media customers have reported issues with their broadband service. 1% of customers) where excessive network usage at busy times (9am to 9pm) is having a detrimental effect on other users, we may need to take appropriate action in accordance with the terms of this AUP to notify. Now since yesterday I've ran many more speed tests, tried torrents, Usenet, large Unix iso's from my universities server and other stuff. If there is a marked improvement take a look at the software and security packages on the PC for products that sap the network speed. Almost as if the Hub was busy when that test occurred. Mike. 4Ghz band. Speedtest. When connected via Ethernet you get full throttle I've discovered. The Vista laptop drops down to 20Mb (even worse!). 87Mb 45. For its M50 54Mb broadband package, Virgin Media states an average upload speed of up to 5Mb. VIRGIN MEDIA SPEED TEST 50MBVirgin media hasnt long sorted there servers to handle the demand for 20MB line. 85 per month for the fibre service so I am going with Virgin 50Mb service and. Virgin are in the process of testing uploads of 10% of max upload speed so eventually all the XL customers will get 5Mb upload. Ive been doing some searching and seeing people get around 50mb/s on speedtest. I've tried a couple of speed tests, including the one on this site, each one says 3. . We have tried to cancel our account with Virgin but without success. The speed test was marginally slower, struggling at times to reach full 50Mb on my MacBook on 100Mb ethernet compared to being directly wired into the modem at 1 Gb ethernet. Try the tester on this site instead and make sure you don't have anything running that will be using your upstream. 5mbps and 1. • £0 a month on a 30-day rolling contract. Works with all UK providers including BT, Sky, Virgin and more. , • Restart the Modem, ensure that the cable is properly connected. While checking internet speed it gives three outputs i. Hi Guys, I had virginmedia 50mb service since few months now and I had nothing but problems with it. 43Mb 17. Download speed: How fast your connection downloads from the web. I have tried turning the router - 5413301. To my surprise it has dropped to £75 all in and it will be delivered on Saturday 19th Sept. Home News Forum Articles Welcome back Join. . And I was surprised to find that when we originally questioned the speed of our connection, it was really down to the crappy hardware (router) Virgin supplied us (NetGear WNR2000) and the computers we run. The Vista laptop drops down to 20Mb (even worse!). It takes upto 24 hours for your speed to reach anywhere near 50mb. Broadband only. i have tried restarting the dir 615 and modem, that did not help. The best times to game online or make big downloads, for example, would be when connection is fastest. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. virginmedia. 07Mb 93. 07Mb 93. Virgin Media Ireland Limited, Macken. To run a test, use Google’s internet speed test. 5 - 1. please advise. OH YEAH ! Virgin media's own internal dedicated 50mb speedtest revealed 50. By following the easy step-by-step guide, you can test your internet speed with the google speed check tool: Open your laptop, PC, phone, tablet, or other devices. Speedtest. He then quickly left. The equipment isn't the issue; latest iPad Air (months old), top end Dell, Samsung S20 5G etc etc. net. . Download Speed: 54089 kbps (6761. The speed test was marginally slower, struggling at times to reach full 50Mb on my MacBook on 100Mb ethernet compared to being directly wired into the modem at 1 Gb ethernet. 2. Compare deals today. 85 per month for the fibre service so I am going with Virgin 50Mb service and. Hello all I am with with BT Infinity 76 Mb, option 2 at the moment and get full speed up and down but it is costing too much even retentions team cannot do it lower than £19. First, it guides you around your home, room by room, to check WiFi performance in each one. Average download speed (Mbps) 54bit. Probably still on a 20Meg profile somewhere in the system i. Allow the test to run through its 3 tests: latency, download speed and. “But I can use normal speed tests!” we hear you say. The Netgear WNR2000 router supplied by Virgin supports the new high speed wireless, up to 300Mbps. This is reinforced by some excellent Ofcom speed data results. • £0 a month on a 30-day rolling contract. Use our Which? provider rating, based on feedback from real customers, to compare and choose with confidence. 11ac. Now since yesterday I've ran many more speed tests, tried torrents, Usenet, large Unix iso's from my universities server and other stuff. I've just upgraded to Virgin 50Mbit broadband yesterday, I did a speedtest on Speedtest. You are. So, the best upload speeds are, unsurprisingly, on the top-end packages. StarrTerry. Make a broadband speed complaint. Virgin Media Gig1 is 186Mbps faster than the second fastest widely available package, which is offered by TalkTalk on their Full Fibre 900 plan. Check the Virgin Media cables are secure on the back of the hub and the wall. 5mb instead of 1. Account - Cable. Or stream, control and manage. I have virgin's gig1 fiber, and on steam, I consistently get 1148mbps downloads, on Xbox, the network. Virgin Media has slammed speed-testing sites for not being capable of accurately measuring new 20Mb and super fast 50Mb broadband. You can test the performance of your broadband connection between your device and the Internet by using a speed test site. If you’d like to join in, please sign in or register. Registration is fast, simple and absolutely free so please join our community today. Virgin is not really responsible for this part of your network. Once the test begins click on: Run full test to see all the stats. Package type. 14%) and very fast (16. Virgin Media Gig1 Fibre Broadband (avg upload speed 52Mbps) vs UK 24-hour average upload speed (9. 14%) and very fast (16. Most recent mobiles are able to use the faster 5GHz Wi-Fi band, so can see speeds well above 100Mb/s. net will determine the best performing server to run your test on. 32% of Virgin Media customers said they were very satisfied with the speeds. Black Friday sale ends on 27th November. 50Mb average speed + 110+ channels + No phone line ; £70 BT Reward Virtual Mastercard; Save £99;Hello all I am with with BT Infinity 76 Mb, option 2 at the moment and get full speed up and down but it is costing too much even retentions team cannot do it lower than £19. range forward: 86 - 862 MHz - Return. Phone. Virgin Media has slammed speed-testing sites for not being capable of accurately measuring new 20Mb and super fast 50Mb broadband. tbb has some on this site download 5 x 200mb test files. Plusnet, TalkTalk, Utility Warehouse, Virgin Media and Zen Internet), your provider must give you a minimum. Each time I click on a webpage or link, it seems to 'think' for a second or so before it actually does anything. . The speed test was marginally slower, struggling at times to reach full 50Mb on my MacBook on 100Mb ethernet compared to being directly wired into the modem at 1 Gb ethernet. Virgin Media typically directs customers looking for an entry-level broadband deal to its 100Mbps package, ideal for small households. Online Multiplayer Gaming, File Downloading and. If you phone Virgin, they will ask you to do the same thing before raising a fault their side. If you're not getting the results you expected, we'll help you troubleshoot any issues with your Wifi so you can really get the most from your broadband. £8p/m extra or included with Gig1 or Volt. >> Virgin Media (Cable) Register (or login). Hi there,I decided to show you guys what types of speeds you get during peak time on Virgin Media 50MB broadbandPlease comment, rate and subscribeFeel free t. Check out the PC hardware requirements for Layers of Fear before its Steam demo on Monday. Check out the PC hardware requirements for Layers of Fear before its Steam demo on Monday. WiFi is 31 download and 37 upload. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Big Kahuna. Virgin Stream hub offering money-back for. 85 per month for the fibre service so I am going with Virgin 50Mb service and Telephone line with XL talk. ”. Hey there! Welcome to the Digital Spy forums. The AUP says: 3. 1. I thought it was capable of running 50mb fine or am I wrong? I have flashed it. Go to – this is the only approved speed test site for the Virgin Media network. comments sorted by Best Top New Controversial Q&A Add a Comment For Virgin Media you get 3Mb on the slowest VIVID 50 deal (50Mb average download speed), rising to 21Mb on the VIVID 300. Page 5- 50mb Speed Test Thread. only 1 downstream channel has connected, normally there are 24 or more for a Hub 3 or later. Firstly, we perform a download test in which chunks of bytes are downloaded from remote server to your computer. The Vista laptop drops down to 20Mb (even worse!). 85 per month for the fibre service so I am going with Virgin 50Mb service and Telephone line with XL talk. Things are working fine, it's just when I do an online 'internet speed test', I get a result of around 300mbps. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. 50 a month and 'Essential broadband plus', with speeds of 54Mb for £20 a month. Conducting a Virgin Media Speed Test is a simple yet effective way to gauge the performance of your internet connection. Step: 03: Let The Virgin Test Speed Results Load And See The Results. 22 Mbps Test 2: 2048K took 495 ms = 4137. When the guy first installed it I was getting download speeds of around 43Mb/s via After I had performed a router firmware update update on Saturday night at around 10pm I noticed I had max download speeds. 1 ACCEPTED SOLUTION. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). The kings of upload speeds are fibre to the home providers like Gigaclear and Hyperoptic. Hello all I am with with BT Infinity 76 Mb, option 2 at the moment and get full speed up and down but it is costing too much even retentions team cannot do it lower than £19. >> Virgin Media (Cable) Register (or login). Current Package: 152Mbps [12Mbps Upload] New Speed: 300Mbps. Sign In Register. Step 2: Check your speed. A community of fans, media, and industry members sharing their passion for Xbox gaming!. I've recently upgraded to a hub 4 which I thought would solve this issue but it has not, my Speed is dramatically slower on my PC than it is on all my other devices, I have ran a speed test on my PC and my phone when they are right next to each other. Run a broadband speed test. . 85 per month for the fibre service so I am going with Virgin 50Mb service and. Boot the PC into Safe Mode + Networking and re-try the speed tests. 70%). Which is good. Networking and WiFi. In the meantime Virgin Media’s letter takes subscribers to a vague information page, which simply states that they’re “ increasing our customers’ broadband speeds yet again. I got 49. This is more than the UK's figures for fast speeds tests (23. UK average broadband speeds for October 2023. Latency: How quickly your connection responded to the test. 2. I've just got Virgin Media XXL (50Mb/s) installed today on Saturday 21 March. It checks the download and upload speeds, ping, and jitter. afrothunder88. 03/02/09 - 20:54 in Virgin Media Broadband #1. 1. What I am keen to know Is whether speedtest app showing the wireless speed. User reviews have given it a speed satisfaction score above the overall average of 3. on 18-03-2023 09:48. Speedcheck is showing 300 down, which usually shows 500, and 50 mb up. net will test your connection. Ok, I've had the Virgin Media 50mb service installed today. virgin media 50mb not happy [link to this post] hi i got installed on to the 50mb broadband on monday but only getting a download speed of 4-9 meg i have spoken to tech support and they r useless. • Virgin Media WiFi Hub • 54Mbps average download speed • 5Mbps average upload speed. However, when I try to download through a website, I get download speeds of around 450kb!!Year tested. For 1mbs connections the average download speed is 800kbps whereas the upload speed is 220kbps, for 2mbs 1600-1700. Download speeds of 15Mbps will be good for basic internet use by one person. But over the past c. |. Minimum Download Speed (Mbps) General Browsing, Email, Social Media, and Standard VoIP and Video Call (e. Plus, you can sometimes come across special offer M125 deals and other speeds with £0 setup costs. All BT’s contracts are currently for 24 months. Options. This may not be the closest location to where you live. If you are, your broadband provider may be in breach of contract. 5mb/s. . 64Mb 50. 5 - 1. We've done all the obvious things - hard reboots etc - but got to the point where we're tearing. 8Mbps), based on Ofcom UK Home Broadband Performance report (here – pg 4), measurement period. The Netgear WNR2000 router supplied by Virgin supports the new high speed wireless, up to 300Mbps. Guys, is anybody having problems using GRABIT with 50mb? I used to be able to download at a full 50mb, but today im getting like 10mb instead! Ive ran a speed test and I noticed I am getting a better upload speed today, 4. I have tried turning the router - 5413301 Hi there, I'm looking for some help here. Find fibre broadband deals from BT, Sky, Virgin Media, TalkTalk and more. . I have c. - Robert Pirsig (1948-)-----Virgin Media 50MB 50606 kbps (6325. 2023. net will test your. Cable Forum > Virgin Media Services > Virgin Media Internet Service: 50mb Speed Test. M250 Unlimited Broadband. >> Virgin Media (Cable) Register (or login). In comparison Virgin Media is more flexible than BT, offering both 30-day and 18-month packages. LMFAO considering at certain times if you use your connection in a fashion Vigin deem too much they cut the speed by upto 75% this so called 50Mb. 85 per month for the fibre service so I am going with Virgin 50Mb service and. Virgin also offers six fibre speeds, starting with M50, with an average speed of 54Mbps. Hello all I am with with BT Infinity 76 Mb, option 2 at the moment and get full speed up and down but it is costing too much even retentions team cannot do it lower than £19. If other devices also use the same internet connection, make sure that you disconnect them before internet testing, as it can cause fluctuation in speed results. Virgin Media M50 Superfast fibre Broadband only £25 Typical price Add to compare Customer score Compare broadband provider deals Sign up to unlock the full expert. 1. . Reply. Virgin Media ranks 20th, with 77% of speed test results above 50 Mbps. 12 month or 30-day rolling contracts. My Virgin "Superfast" Broadband is currently so slow that I can't even run an internet speed test edit: 2 months til an apparent fix but a 40% discount in the meantime, swings and roundabouts. Virgin are saying that’s ok but we are paying for a lot fast speed. 82)%. The average upload speed on Virgin Media’s M125 (with an average download speed of 132Mbps) is just 20Mbps, and 25Mbps on the M250 package. I rarely get above a 10Mb download speed. 13-06-2009, 15:19. net and other ookla based testers work like this Download some data, split result into 30 segments, report the best speed from the 30 segments. Re: Upload speed increased - officially announced & 50MB STM [ re: deleted ] [ link to this post ] I woke up today, went to work, remotely logged into my PC back home, checked my torrent list, almost missed the fact that I was uploading at about 600k/s. virgin media 50mb not happy [ link to this post ] hi i got installed on to the 50mb broadband on monday but only getting a download speed of 4-9 meg i have spoken to tech support and they r useless. The problem is Virgins Kit and is currently being Investigated by the networks team. [Archive] 50MB speed test different results Virgin Media Internet Service. Just tried a download test from Astraweb (I get 49. I'. First call 0800 561 0061 - use the automated service to see if there is a local service issue. Currently only available for Virgin Gig1 customers, SamKnows RealSpeed lets you remotely initiate a test from your router via a browser on any device that is connected to your home Wi-Fi. Find great offers from BT, Virgin Media, Sky, NOW, Vodafone and more. Sourced from TechRadar First pictures: Virgin's 50Mb modem | News | TechRadar UK Virgin Media has unveiled its new 50Mb capable modem which will be rolled out to its customers when they move on to the forthcoming super-fast broadband connection. Running a Virgin Media broadband speed test is easy. 89Mb National Average Mobile. Bigger Combo Bundle. Whatever your country is, and whenever you use our tool, it connects you to the server near your location in milliseconds. Chart showing the average download speeds across tests carried out by users of the broadband. I've tried a couple of speed tests, including the one on this site, each one says 3. 5 3. Upstream you should expect to see 1. My virgin speed test varies from 50 mb to 240 mb per sec on the same computer within 2 feet of the router. The Global Broadband Speed Test . Check your internet speed with our free broadband speed test. While I write this I am downloading at 10kb but speed test results are 49mb speed. Broadband ISP Virgin Media (VMO2) appears to be in the process of laying the groundwork for both faster upload speeds and latency times (ping), which comes after a growing number of the provider’s customers began reporting activation of the first DOCSIS 3. Aug 15, 2012. Here, I seem to get around 30mb and paying for 50mb. Broadband only. Time the. Virgin Media Internet Service. The '500' in M500 equates to roughly the downloads speed you'll get in megabits per second (actually a little higher in reality). Running the speedtest via ethernet at 1gbps. First, check your Virgin Media Speed Test. or call 020 4525 0224. Hi there, I'm looking for some help here. That looks like the speed tester being inaccurate. I'm testing against Virgin's gamefiles. with 50Mbps service available to all Virgin Media customers in the area for £47 a month (the charge is in place of any existing cable modem service charges). Maxit TV Pack. Hey all, Got VM 50mb installed last week and the new router supplied (WRN 2000) seems to be cutting out on my every hour or so, I plugged back in my WRT54GS and it's fine but I'm only getting 24-25mb out of it. 85 per month for the fibre service so I am going with Virgin 50Mb service and. No setup fee is available on all bundles, broadband & phone, and broadband only packages. I've tried it again today and I'm getting about 38Mbit down (I figure being a Saturday during the day it might be a busy period) and I'm still only getting 0. My question. I have had no problems with the service from BT and I use on average 400 GB. And you'll get the same Hub 3. Average download speed (Mbps) 54bit. So the upload increases have been confirmed and there is a mention of the 50Mb STM, which if Ive read correctly only affects the upload and not the download, plus it will reduce the upload speed when capped back to more than you get now anyways!By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Download speed should be around the 49 - 50Mbit mark, the service won't be able to reach the speed you mentioned. This is a typical speed I see from my new 50Mb Virgin Media connection in Bristol Step 5. net but the max I've had from there is only 16mb/s and the max i've downloaded a file from the internet is 1. These files will automatically use IPv6 if available, but you can select the IPv4 or. Home News Forum Articles Welcome back Join. No upload change. Home News Forum Articles Welcome back Join CF. So how funny is this. Hi, I have been having good broadband quality from you recently so I haven't had any need to resolve any problems.